TERMS OF SERVICE

Last Updated: June 15, 2023

1. Membership and Services

Training Club offers various fitness services including but not limited to personal training, buddy training, group fitness classes, and specialized training programs. By purchasing any service or membership, you agree to the following:

1.1 Membership Eligibility

Membership and services are available to individuals of all fitness levels. Minors (under 18 years of age) may use our services only with the involvement, supervision, and consent of a parent or legal guardian.

1.2 Service Packages

Service packages, including personal training sessions and class passes, expire according to the following schedule unless otherwise specified:

• Single sessions must be used within 30 days of purchase
• 5-session packages expire 60 days from date of purchase
• 10-session packages expire 120 days from date of purchase
• Monthly memberships expire 30 days from activation

1.3 Appointments and Scheduling

Appointments must be scheduled in advance through our booking system. We require 24 hours notice for cancellations or rescheduling. Failure to provide adequate notice may result in forfeiture of the session without refund.

2. Payment and Refund Policy

2.1 Payment Methods

We accept payment via cash and e-transfer. All prices are in Canadian dollars and include applicable taxes.

2.2 Refund Policy

Our refund policy is as follows:

• Services may be cancelled within 48 hours of purchase for a full refund if no sessions have been used
• After 48 hours, or if any sessions have been used, refunds will be issued on a pro-rated basis minus an administrative fee
• No refunds will be issued for missed sessions or classes
• In case of medical emergencies, we may issue credits or extend expiration dates at our discretion with proper documentation

3. Facility Rules and Conduct

When using our facility, all members and clients must:

1. Conduct themselves in a respectful manner toward staff and other clients
2. Wear appropriate athletic attire and clean indoor athletic shoes
3. Use equipment properly and return it to its designated location after use
4. Bring a towel and water bottle to all sessions
5. Refrain from using the facility while ill
6. Follow all posted signs and instructions from staff

Training Club reserves the right to refuse service or terminate the membership of any individual who violates these rules or whose behavior is deemed disruptive or inappropriate.

4. Health and Safety

4.1 Health Disclaimer

Physical exercise can be strenuous and potentially hazardous. You should consult with a physician before beginning any fitness program, especially if you have any medical conditions or take any medications that could affect your ability to exercise safely.

4.2 Health Screening

All new clients must complete a health screening questionnaire before participating in any training program. You are responsible for disclosing all relevant health information and updating us of any changes to your health status.

4.3 Informed Consent and Risk

By using our services, you acknowledge and accept that there are inherent risks associated with any physical activity. You voluntarily agree to assume all risks of injury or illness that may result from participation in any activities at Training Club.

5. Liability Waiver and Limitation

5.1 Waiver of Liability

By using our services, you agree to waive, release, and discharge Training Club and its owners, employees, and agents from any and all liability, claims, demands, actions, and causes of action whatsoever arising out of or related to any loss, damage, or injury that may be sustained by you while participating in activities at our facility.

5.2 Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Training Club be liable for any indirect, punitive, incidental, special, consequential damages, or any damages whatsoever including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use of our services.

5.3 Personal Property

Training Club is not responsible for any lost, stolen, or damaged personal property. We recommend keeping valuables at home or securing them properly during your visit.

6. Privacy and Communications

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to receive communications from Training Club, including emails, text messages, and phone calls related to your membership, appointments, and promotional offers.

7. Intellectual Property

All content on our website and social media platforms, including text, graphics, logos, images, videos, and software, is the property of Training Club and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express consent.

8. Modifications to Terms

Training Club reserves the right to modify these Terms at any time. We will notify clients of any significant changes by email or by posting a notice on our website. Your continued use of our services after any modifications indicates your acceptance of the updated Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to any principles of conflicts of law. Any dispute arising under these Terms shall be resolved exclusively by the courts located in British Columbia, Canada.

10. Contact Information

If you have any questions about these Terms, please contact us:

• By email: info@trainingclub.ca
• By phone: +1 236-888-7545
• By mail: #124 - 15063 54A Ave, Surrey, BC, V3S 0X9, Canada